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Orders & Shipping

Your order status

After you have placed an order, you will receive an order confirmation from us. When your order has been sent, you will receive a delivery confirmation. If you do not see the email in your inbox, be sure to check your spam folder as well.

Cancelling an order

We strive to deliver your order to you as quickly as possible, so there is only a very small window to mend a blunder during weekdays AEST office hours. But of course, if it has not yet been sent out, we will do everything we possibly can to cancel or change your order. Please contact our customer support with the following information:
• Your order number.
• Why you wish to cancel it.

Shipping policy

STANDARD DELIVERY

Standard delivery is currently 2-6 business days in Australia, depending on the delivery address 

Destination

AUSTRALIA

Delivery time

2-6 business days 

*Monday-Friday, excluding holidays

Additional information

Rarely, the delivery time could be extended (e.g. Black Friday, postal/carrier delays, traffic delays, logistics, bad weather or if our Delivery Partners are unable to access the delivery address). We aim to keep you updated and you should be able to track your parcel’s progress. 

 COUNTRIES WE DELIVER TO

  • Australia 🇳🇿