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Start by downloading the” MONDO by Defunc” app where you find your apps (App Store & Google Play).
Press the control button for 2 seconds until you hear the on-sound or the white light turns on.
Press the control button for 3 seconds until you hear the off-sound or see the white light turning off. Auto-power off will be activated after 5-6 minutes without a connected device.
To ensure you have the latest features and optimal performance on your headphones, it’s important to regularly update both your MONDO App and the headphones’ software through the app. We continuously improve our products with new features and enhancements, so keeping your software up to date will provide the best experience.
Plug the USB-C charging cable with the USB-C port on the headphones. Plug the other end of the cable into a power source.
Go to the Bluetooth settings on your device and look for a text or graphic that reads “disconnect pairing” or similar. Tap on that text/graphic to unpair.
Go to the Bluetooth settings on your device and look for a text or graphic that reads “disconnect pairing” or similar. Tap on that text/graphic to unpair.
Press the on/off button 10 times to reset your headphones.
Yes! The volume affects the capacity of the battery. If you play your music with lower volume, the battery will last even longer between charging.
White lights will indicate charging is active. The product is fully charged when the light shines with a constant white light.
Here’s an explanation of the frequencies shown on the equalizer for headphone listening:
When adjusting these frequencies, it’s important to find a balance that suits your personal preference and the type of audio content you’re listening to.
From the Bluetooth SIG website: “Interference is one of the biggest challenges for any wireless technology in providing reliable data communication. Since wireless technologies like Bluetooth®, Wi-Fi, and 802.15.4 devices share a transmission medium, it’s possible for a data packet that is being transmitted to be corrupted or lost if it collides with another packet being transmitted at the exact same time and on the same frequency channel.”
This means that your headphones can without apparent reason disconnect from your device. If this happens, and if your headphones and device doesn’t reconnect automatically, establish a new Bluetooth connection between the headphones and your device by turning off and on your headphones and pair again.
Please remember that when the 10 meter Bluetooth range is measured, it’s measured between two points without any objects in the way blocking the signal. This means that even though you have your device in your back pocket, the connection might not be 100 percent. If you experience a bad connection, please make sure that as little objects as possible are in the way between your headphones and your device, for example clothes and accessories in your bag.
You have 14 days right under Swedish distance selling law to return your item. You must contact customer service at info@defunc.com before returning your item. You have the right to examine the goods you have purchased, but to cancel the purchase your item must be in so-called essentially unchanged condition. Due to hygienic reasons your item cannot be used or tested. It is unfortunately not possible to return headphones once the sealed package has been opened due to personal hygiene reasons.
If you receive your goods and discover that it does not match the one you ordered, if it is damaged, or have other defects, please contact customer service within 14 days after you received your item. Have your order confirmation on hand to facilitate customer service. Customer service will send you a claim form in where you specify what your claim is about. You will get the address where to return the item and as soon as we receive the item and approve the condition, we will send you a new product or refund your money. You will have to pay for the return shipment cost.
Please update your Mondo Headphones through the app according to the instructions below:
Yes! You can find the certificate right here.
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